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Hyatt Ziva Cancun All-Inclusive (Adults Only), Cancun

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From545US$ /night
Check-in
25Apr2025
Check-out
26Apr2025
Rooms and Guests2 Guests, 1 room
Key details

About the Hotel

Blvd. Kukulcan, Manzana 51, Lote. 7, Cancun, Mexico, 77500
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Master King Room Oceanfront
Max:
2 persons
65 m² 
Balcony
Air conditioning
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Master Double Room Oceanfront
Max:
2 persons
65 m² 
Balcony
Air conditioning
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Oceanfront Swim-Up Master Double Room Adults Only
Max:
2 persons
65 m² 
Balcony
Air conditioning
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Getting around

A list of all available modes of transport

City Centre
Cancun 11.1 km
Airports
Cancun (CUN) 23.9 km
Isla Mujeres (ISJ) 26.3 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Snorkelling
  • Tennis court
  • Billiard tables
  • Table tennis

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Children's buffet
  • Children's pool
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bathtub
  • Free toiletries
  • Bathroom telephone

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Curtains
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Location

Blvd. Kukulcan, Manzana 51, Lote. 7, Cancun, Mexico, 77500
Map view
street view
Blvd. Kukulcan, Manzana 51, Lote. 7, Cancun, Mexico, 77500
Nearby
Night club
Coco Bongo
500 m
Night club
Palazzo
340 m
Amusement Park
Delphinus Dreams
0 m
Beach
Mandala Beach Club
570 m
Night club
Mandala Nightclub
570 m
Restaurants
Maria Bonita
10 m
Boulevard Kukulkan
Restaurante Risotto
50 m
Blvd Kukulcan KM 8.5 Punta Cancún
The Moongate
0 m
Boulevard Kukulkan Km 9.5
Tradewinds Restaurant
50 m
Boulevard Kukulcan The Royal Caribbean
Restaurante Ayami
120 m
Boulevard Kukulkan 8.5 Hotel Krystal Grand Punta Cancun
Habaneros
0 m
Boulevard Kukulcan Km 11.5 Frente a Plaza Flamingos
Isla Contoy
260 m
Boulevard Kukulcan Km. 9.5 Zona hotelera
Restaurant Le Basilic
290 m
Boulevard Kukulcan KM. 9.5 Zona Hotelera Fiesta Americana Coral Beach Hotel
La Joya
320 m
Kukulcan Blvd 9. 5
Mextreme
780 m
Zona Hotelera Km 9 In Front Of Convention Center
Hacienda El Mortero
480 m
Blvd Kukulkal Km. 9.5

Reviews and Ratings

Feedback from previous guests about their experience.
88%
liked the hotel and would stay again
8.8/10
Great
Rooms
8.8
Location
9.2
Service
9.0
Dining
8.2
Guest reviews
8.8/10
based on 5 reviews
4.5/5 based on 11926 reviews
9.2
9.2/10 based on 612 reviews
#11 of 272 hotels in Cancun based on Tripadvisor
Bob
United Kingdom, April  2024
8.8/10

The hotel offers amazing rooms with great views of the property and the beach, facing the main pools. The rooms were pristine, very clean, and sanitized upon arrival, each with its own butler, two actually. The location is outstanding, with crystal clear waters, very clean beaches, and mesmerizing surroundings. Dining was still open with assisted serving and excellent food options. Overall, a luxurious stay with some minor considerations.

Rooms
9.0
The rooms were amazing, very clean, and came with its own butler, two actually.
Service
8.0
The service ensured a warm and friendly ambiance without being obtrusive, with strict safety measures in place.
Location
10.0
The location is amazing, with crystal clear waters, very clean beaches, and mesmerizing surroundings.
Dining
8.0
The dining experience was excellent for the most part, with assisted service and a variety of food options.
Facilities
9.0
Luxurious facilities and amenities available throughout the stay.
John
United States, February  2024
8.6/10

I had a wonderful stay at the hotel with lovely sea-view rooms that were nice and clean. Being near the dolphins pool added to the charm, but there was some noise from a nearby restaurant. The location was perfect, right in front of the Caribbean Sea, but it could get a bit loud and obnoxious at times.

Rooms
8.0
The rooms with a balcony and private jacuzzi had a sea view and were nice and clean.
Service
9.0
The service was excellent; the staff was always prompt with their orders and made me feel at home. I noticed some extra attention to detail like swiping excess juice off a pitcher.
Location
9.0
The location was one of the best, right in front of the Caribbean Sea, and the overall cleanliness and maintenance were impressive. However, it was a bit away from a restaurant which could be an inconvenience.
Dining
8.0
The dining experience was top-notch for the most part, with excellent options, though the self-service was no longer available due to the installation of glass barriers and staff serving guests. Takeaway food was also available.
Facilities
9.0
The facilities were great with everything needed for a comfortable stay.
Alexander
United Kingdom, January  2024
9.0/10

The hotel offers a fantastic view overlooking the dolphins, with big rooms and the most comfortable bed I've ever slept in. The location is outstanding, perfect if you prefer calmer waters, and it's beautifully situated on the peninsula with a lighthouse. The service was exceptionally friendly and welcoming. While the dining experience was pleasant, the limited breakfast options were a downside. Overall, a great spot with plenty of activities and dining choices.

Rooms
9.0
The rooms were spacious and comfortable, equipped with cozy robes, slippers, and other amenities.
Service
9.0
The staff was incredibly friendly and helpful throughout my stay.
Location
10.0
The location is outstanding, offering a beautiful beachfront setting with plenty of activities and dining options nearby.
Dining
8.0
The dining experience was enjoyable, although more breakfast options would have been appreciated.
Facilities
9.0
The facilities were well-maintained and offered everything I needed for a relaxing stay.
Heather
United States, October  2023
9.2/10

The hotel had a nice swimming pool area with incredible views, but unfortunately, the dolphin pool was not available for the remaining part of my stay. The location was excellent with great amenities.

Rooms
9.0
I stayed in a room with beautiful views and it was very nice. The location was also perfect.
Service
10.0
The staff was one of the most accommodating, genuine, and nicest human beings that I have ever met. They were truly exceptional and made my stay memorable.
Location
9.0
The location was awesome, close to two beaches, with great facilities, and within walking distance to shopping and bars.
Dining
9.0
The dining experience was excellent with stations catering to all food types and made-to-order items. The fresh vegetables were a highlight.
Facilities
9.0
The hotel had great facilities including room service, car hire, housekeeping, and more.
David
United States, April  2023
8.6/10

The hotel was located on a beautiful peninsula by the lighthouse, offering stunning views and a serene atmosphere. The rooms, overlooking the dolphins, were always impeccably clean, and the service was exceptional, with thoughtful touches like complimentary massages and personalized attention. However, some staff members were pushy about tips. The dining experience was top-notch, although self-service options were limited. The location was outstanding for those seeking a peaceful beach getaway, but activities nearby were lacking.

Rooms
9.0
The rooms were immaculate and offered breathtaking views of the dolphins.
Service
9.0
The service was exceptional, with complimentary massages and personalized attention.
Location
8.0
The location on the peninsula with the lighthouse was beautiful and ideal for a tranquil retreat.
Dining
8.0
The dining experience was excellent overall, but self-service options were limited.
Facilities
9.0
The hotel offered fantastic facilities and thoughtful amenities.
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Check-in
25Apr2025
Check-out
26Apr2025
Rooms and Guests2 Guests, 1 room