Boulevard Kukulkan 8.5 Hotel Krystal Grand Punta Cancun
Habaneros
0 m
Boulevard Kukulcan Km 11.5 Frente a Plaza Flamingos
Isla Contoy
260 m
Boulevard Kukulcan Km. 9.5 Zona hotelera
Restaurant Le Basilic
290 m
Boulevard Kukulcan KM. 9.5 Zona Hotelera Fiesta Americana Coral Beach Hotel
La Joya
320 m
Kukulcan Blvd 9. 5
Mextreme
780 m
Zona Hotelera Km 9 In Front Of Convention Center
Hacienda El Mortero
480 m
Blvd Kukulkal Km. 9.5
Reviews and Ratings
Feedback from previous guests about their experience.
88%
liked the hotel and would stay again
8.8/10
Great
Rooms
8.8
Location
9.2
Service
9.0
Dining
8.2
Guest reviews
8.8/10
based on 5 reviews
4.5/5
based on 11926 reviews
9.2
9.2/10 based on 612 reviews
#11 of 272 hotels in Cancun based on Tripadvisor
Bob
United Kingdom,
April
2024
8.8/10
The hotel offers amazing rooms with great views of the property and the beach, facing the main pools. The rooms were pristine, very clean, and sanitized upon arrival, each with its own butler, two actually. The location is outstanding, with crystal clear waters, very clean beaches, and mesmerizing surroundings. Dining was still open with assisted serving and excellent food options. Overall, a luxurious stay with some minor considerations.
Rooms
9.0
The rooms were amazing, very clean, and came with its own butler, two actually.
Service
8.0
The service ensured a warm and friendly ambiance without being obtrusive, with strict safety measures in place.
Location
10.0
The location is amazing, with crystal clear waters, very clean beaches, and mesmerizing surroundings.
Dining
8.0
The dining experience was excellent for the most part, with assisted service and a variety of food options.
Facilities
9.0
Luxurious facilities and amenities available throughout the stay.
John
United States,
February
2024
8.6/10
I had a wonderful stay at the hotel with lovely sea-view rooms that were nice and clean. Being near the dolphins pool added to the charm, but there was some noise from a nearby restaurant. The location was perfect, right in front of the Caribbean Sea, but it could get a bit loud and obnoxious at times.
Rooms
8.0
The rooms with a balcony and private jacuzzi had a sea view and were nice and clean.
Service
9.0
The service was excellent; the staff was always prompt with their orders and made me feel at home. I noticed some extra attention to detail like swiping excess juice off a pitcher.
Location
9.0
The location was one of the best, right in front of the Caribbean Sea, and the overall cleanliness and maintenance were impressive. However, it was a bit away from a restaurant which could be an inconvenience.
Dining
8.0
The dining experience was top-notch for the most part, with excellent options, though the self-service was no longer available due to the installation of glass barriers and staff serving guests. Takeaway food was also available.
Facilities
9.0
The facilities were great with everything needed for a comfortable stay.
Alexander
United Kingdom,
January
2024
9.0/10
The hotel offers a fantastic view overlooking the dolphins, with big rooms and the most comfortable bed I've ever slept in. The location is outstanding, perfect if you prefer calmer waters, and it's beautifully situated on the peninsula with a lighthouse. The service was exceptionally friendly and welcoming. While the dining experience was pleasant, the limited breakfast options were a downside. Overall, a great spot with plenty of activities and dining choices.
Rooms
9.0
The rooms were spacious and comfortable, equipped with cozy robes, slippers, and other amenities.
Service
9.0
The staff was incredibly friendly and helpful throughout my stay.
Location
10.0
The location is outstanding, offering a beautiful beachfront setting with plenty of activities and dining options nearby.
Dining
8.0
The dining experience was enjoyable, although more breakfast options would have been appreciated.
Facilities
9.0
The facilities were well-maintained and offered everything I needed for a relaxing stay.
Heather
United States,
October
2023
9.2/10
The hotel had a nice swimming pool area with incredible views, but unfortunately, the dolphin pool was not available for the remaining part of my stay. The location was excellent with great amenities.
Rooms
9.0
I stayed in a room with beautiful views and it was very nice. The location was also perfect.
Service
10.0
The staff was one of the most accommodating, genuine, and nicest human beings that I have ever met. They were truly exceptional and made my stay memorable.
Location
9.0
The location was awesome, close to two beaches, with great facilities, and within walking distance to shopping and bars.
Dining
9.0
The dining experience was excellent with stations catering to all food types and made-to-order items. The fresh vegetables were a highlight.
Facilities
9.0
The hotel had great facilities including room service, car hire, housekeeping, and more.
David
United States,
April
2023
8.6/10
The hotel was located on a beautiful peninsula by the lighthouse, offering stunning views and a serene atmosphere. The rooms, overlooking the dolphins, were always impeccably clean, and the service was exceptional, with thoughtful touches like complimentary massages and personalized attention. However, some staff members were pushy about tips. The dining experience was top-notch, although self-service options were limited. The location was outstanding for those seeking a peaceful beach getaway, but activities nearby were lacking.
Rooms
9.0
The rooms were immaculate and offered breathtaking views of the dolphins.
Service
9.0
The service was exceptional, with complimentary massages and personalized attention.
Location
8.0
The location on the peninsula with the lighthouse was beautiful and ideal for a tranquil retreat.
Dining
8.0
The dining experience was excellent overall, but self-service options were limited.
Facilities
9.0
The hotel offered fantastic facilities and thoughtful amenities.